The goal of Kramer Subaru is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards. It is our mission to exceed our customers' and employees' expectations, and maintain their loyalty for a lifetime.     

We ensure you'll get the best value, price, vehicle and experience, every time. Visit us at Kramer Subaru today here in Mandan, ND, near Bismarck and throughout Morton County, ND.
       

Our Mission

To provide modern automotive solutions across North America.

Our Vision

To be the North American benchmark for top-tier automotive solutions and a company of trust, excellence, and innovation for our customers and employees.

PEOPLE FIRST. ALWAYS.

Running a successful business is more than just numbers. Foundation Automotive is in the business of helping people succeed. Whether that's helping customers find a vehicle that fits their needs, helping the community or investing in our employees, we want to do what's right for people because it's the right thing to do.

CUSTOMER SATISFACTION:
We exist to serve our customers. We work to exceed their expectations and know that their satisfaction is a reflection of how a they feel about interacting with our people, products and brands.

TEAMWORK:
Foundation Auto team members are valued, treated with respect and rewarded for their work. We focus on the six key attributes of successful teamwork:

·     Commitment to team success: Team members share common goals, values, beliefs, as well as commitment and motivation to succeed.

·     Interdependence: Team members support each other. There is no success for an individual if other members of the team fail.

·     Interpersonal skills: Foundation Auto team members respect, support and uphold realistic mutual expectations of their peers.

·     Open communication: Team members give and accept feedback as well as cultivating team spirit of constructive criticism.

·     Team composition: We work to put the right people in the right place doing the right thing. Specific tasks are handled by specific roles, and specific roles require specific talents and skill sets.

·     Commitment to team leadership and accountability: Team members are given certain freedom when it comes to decision-making, they accept individual accountability and personal responsibility for their actions.

HONESTY & INTEGRITY:
Foundation Auto employees demonstrate sound moral and ethical principles at work. Honesty and trust are central to integrity. They act with honor and truthfulness with customers and each other.

INNOVATION:
Foundation Auto loves new ideas, creative thoughts, and new imaginations. We strive to create better solutions that meet new requirements, unarticulated needs, or existing market needs.

CONTINUOUS IMPROVEMENT: We push for ongoing improvement of products, services and processes through incremental and breakthrough improvements using the four-step quality model.

·     Plan: Identify an opportunity and plan for change.

·     Do: Implement the change on a small scale.

·     Check: Use data to analyze the results of the change and determine whether it made a difference.

·     Act: If the change was successful, implement it on a wider scale and continuously assess your results. If the change did not work, begin the cycle again.



Our Philosophy

At Kramer Automotive, our philosophy is based on five areas that we believe are critical to business success. These five areas are:


1. Guest Enthusiasm

2. Employee Satisfaction

3. Financial Performance

4. Market Effectiveness

5. Ongoing Improvement


Our philosophy holds that all areas of equal importance. However, in any planning or decision making, guest enthusiasm will always carry the most weight.  

Our Brand Promises
One Low Price, No Hassle Needed!
Our guests have told us that the most unpleasant part of buying a vehicle is negotiating, which is why we offer our One Price up front, and in writing on every vehicle on our lot. Whether you're male or female, 18 or 80, every guest will always get the same low price. 

Relaxed Shopping Experience 
Relax, our non-commissioned sales consultant are here to help you make a wise choice in a no pressure environment. In fact, they're paid based on how satisfied you are with your experience, not on how much you spend. 

Real Cash Value for Your Trade
You'll know what your vehicle is worth before you start to shop. It's based on the current value of your vehicle and doesn't depend on the one you want to buy. We'll pay you that for your vehicle even if you don't buy ours. 

The Right Vehicles at the Right Time
We have the right vehicles in stock, based on what you want, at the best value for your money. 

Dependable Service to Meet Your Schedule
Our professional team is here to provide you full maintenance and repair services when you want and need them, including all day Saturday. Our service department now offers more hours to make servicing your vehicle more convenient.

You Can't Buy the Wrong Vehicle
Circumstances change, and we understand that. That's why we offer a 7-day money back guarantee on new and preowned vehicles and a 30-day exchange on most preowned vehicles. Bring it back in the same condition it was in when purchased and get a full refund or receive the full purchase price toward your exchange.*

*Excludes wholesale vehicles. Must return in same condition it was in when purchased. Vehicle must not have been driven more than 500 miles to qualify for money back guarantee, and 1000 miles for exchange. Non transferrable - original owner only. ANY smoking in vehicle voids all guarantees and exchanges. Additional exclusions apply. See dealer for details.

Kramer Subaru

700 Old Red Trail
Directions Mandan, ND 58554

  • Sales: 7016638223
  • Service: 701-663-8223
  • Parts: 701-663-8223

Contact Us Below

Hours

  • Monday 9:00 AM - 6:00 PM
  • Tuesday 9:00 AM - 6:00 PM
  • Wednesday 9:00 AM - 6:00 PM
  • Thursday 9:00 AM - 6:00 PM
  • Friday 9:00 AM - 6:00 PM
  • Saturday 9:00 AM - 6:00 PM
  • Sunday Closed